Devise strategies and action plans to drive sales and help clients become more efficient and more effective at marketing.
Focus groups, interviews and online surveys to enhance customer understanding and guide future strategy.
Independent insights and understanding of the customer journey to identify gaps in service and highlight areas of excellence.
Objective advice and support to help clients address challenges, monitor performance and drive growth.
Evaluate customer perceptions and satisfaction to build loyalty and prevent high churn rates.
Help clients gain the skills and knowhow to improve effectiveness and confidence.
Stakeholder consultation, articulate strategies and write applications for submission to awarding authorities.
Assess marketing, financial and technical feasibility to help promoters make informed business and investment decisions.
Audience and stakeholder research to quantify the economic impact of festivals on the local economy.
Represent tourism clients at meet-the-buyer workshops and trade shows.
Help clients achieve their business goals by exploring new ways of moving forward.
Turn insights and data into useable content for trade or consumer audiences.
Telephone: 091 523 862